Quick Win
Think of the question customers ask you most often. Write that question down. Now ask AI to draft a clear, friendly response you can save and reuse. Keep the response under 100 words and make it sound like you.
Prompt Pack — Chapter 8
Customer service and communication prompts for trades businesses.
8.1
Common Question Response Library
You are a customer service writer for a [type of business]. Create clear, friendly responses to these common customer questions: [list 3-5 common questions]. Keep each response under 80 words and professional but warm.
8.2
Appointment Confirmation
Write a short appointment confirmation text or email for a [type of service] scheduled for [date/time]. Include what the customer should expect and a way to reschedule if needed. Keep it under 70 words.
8.3
Complaint Response
A customer is unhappy because [describe issue]. Write a professional, empathetic response that acknowledges the problem, apologizes appropriately, and offers a clear next step or resolution. Keep it under 150 words.