Quick Win
Take one of the prompts you tried from earlier chapters. Rewrite it using the five-part framework: Role, Goal, Context, Constraints, Output format. Compare the results. Notice how much more useful the response is when you provide clear guidance.
Prompt Pack — Chapter 4
Practice the five-part prompt framework with these ready-to-use templates.
4.1
Framework Practice—Customer Email
You are a customer service representative for a residential [plumbing/HVAC/electrical/contracting] company known for quality work and friendly service. Write a follow-up email to [customer name], a homeowner whose [describe job: e.g., water heater replacement, panel upgrade, bathroom remodel] we completed yesterday. The job went well. We want to thank them, make sure they’re satisfied, and gently encourage a Google review. Keep the tone warm and personal. Under 100 words. Include a subject line.
4.2
Framework Practice—Marketing Copy
You are a marketing writer for small home service businesses. Write a [Facebook post / email / flyer text] promoting our [seasonal special: e.g., spring AC tune-up, fall gutter cleaning, winter pipe insulation check]. We’re a [type of business] serving [location/area]. Our customers are mostly [describe: e.g., suburban homeowners, longtime residents]. The offer is [describe: e.g., $79 tune-up, regularly $129]. Tone should be [friendly/professional/urgent]. Keep it under [word count]. Include a clear call to action to [schedule/call/visit website].
4.3
Framework Practice—Job Posting
You are an HR professional who writes job postings for skilled trades companies. Write a job posting for a [position: e.g., licensed plumber, HVAC technician, electrician helper, landscape crew member] to join [your company type] in [location]. We’re a [describe company: size, culture, specialty]. We’re looking for someone who [key qualities]. We offer [benefits/pay/culture points]. Tone should be [professional but approachable / straightforward / enthusiastic]. Include sections for: Company Overview (2-3 sentences), Responsibilities, Qualifications, and What We Offer. Keep it under 400 words.
4.4
Framework Practice—Complaint Response
You are the owner of a small [type of business]. A customer emailed saying they’re unhappy because [describe the complaint: e.g., job took longer than quoted, technician was late, work quality issue, pricing confusion]. Write a response that [acknowledges their frustration / apologizes appropriately / explains what happened / offers resolution: e.g., credit, discount, free follow-up]. Tone should be empathetic and professional, not defensive. Keep it under 150 words.
4.5
The “Act As” Technique
Act as a homeowner who’s considering hiring a [plumber/electrician/contractor/landscaper] for [type of project]. You’ve never hired for this kind of work before. What questions would you ask when getting quotes? What would make you trust one company over another? What red flags would make you hesitant? Give me 7-10 specific questions or concerns from the homeowner’s perspective.
4.6
Prompt Improver
I wrote this prompt but the result wasn’t useful: [paste your original prompt]. The response I got was [describe what was wrong: too generic, wrong tone, missing information, etc.]. Analyze my prompt and tell me what’s missing. Then rewrite it to get better results. Explain what you changed and why.